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Privacy Policy

Last updated: November 22, 2025

 

This Privacy Policy explains how Kitchen 52 Ltd ("Kitchen 52", "we", "us", or "our") collects, uses, stores, and protects your personal information when you visit or interact with our U.S. website (the "Website"). Although Kitchen 52 Ltd is a UK‑registered company, this version of the Privacy Policy applies specifically to users located in the United States.

 

By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.

 

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1. Information We Collect

 

We collect information to operate the Website, process orders, provide support, and improve your experience.

 

1.1 Information You Provide

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You may provide personal information when you:

  • Make a purchase

  • Contact us

  • Subscribe to marketing messages

  • Enter promotions or surveys

 

We may collect:

  • Name

  • Email address

  • Billing/shipping address

  • Phone number

  • Order details

  • Contact preferences

 

1.2 Payment Information

 

Payments are handled by secure third‑party providers (e.g., Wix Payments, PayPal, Apple Pay). We do not store or process full payment card numbers. Refer to the processors' own privacy policies for more information.

 

1.3 Information Collected Automatically

 

When you visit the Website, we automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Referring URLs

  • Pages visited, time spent, and interactions

  • Website errors or performance logs

 

We also use cookies and similar technologies to personalise content, support Website functionality, and perform analytics. See our Cookies Policy for details.

 

1.4 Location Information

 

We may infer your approximate location from your IP address. You may disable location access through your device or browser.

 

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2. How We Use Your Information

 

We use your information to:

  • Process and fulfil orders

  • Manage payments, refunds, and returns

  • Deliver customer service and respond to enquiries

  • Send service‑related notifications (e.g., order confirmation)

  • Improve Website performance and security

  • Conduct analytics and troubleshooting

  • Personalise your Website experience

  • Send marketing communications (with your permission)

  • Deliver advertising based on your preferences (if cookies permit)

  • Comply with legal obligations

 

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3. How We Share Your Information

 

We do not sell your personal information.

 

We may share data with:

  • Payment processors

  • Hosting providers (including Wix)

  • Email and customer support platforms

  • Analytics and advertising partners

  • Professional advisers

  • Law enforcement if required by law

 

All service providers are required to protect your information and may only use it as instructed by us.

 

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4. International Data Transfers

 

Although Kitchen 52 Ltd is based in the UK, our Website is hosted by Wix, which stores some personal data on servers located in the United States and other countries.

 

By using the Website, you consent to the transfer of your information to the United States and other jurisdictions where data‑protection laws may differ from those of your home country.

 

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5. Cookies and Tracking Technologies

 

We use cookies and similar tools to:

  • Provide Website functionality

  • Improve performance and analytics

  • Personalise content

  • Deliver advertising (where applicable)

 

You can manage cookies through your browser settings. See our Cookies Policy for full details.

 

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6. How Long We Keep Your Information

 

We keep your personal information only as long as needed to fulfil the purposes described in this Policy, or as required by law.

 

Examples:

  • Order information: up to 6 years (accounting and legal purposes)

  • Customer service messages: up to 2 years

  • Marketing preferences: until you unsubscribe

 

Information that is no longer needed is securely deleted or anonymised.

 

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7. How We Protect Your Information

 

We use administrative, technical, and physical safeguards to protect your data, including:

  • Secure HTTPS connections

  • Encrypted payment processing

  • Access controls

  • Monitoring for suspicious activity

 

No method of online transmission is completely secure. You use the Website at your own risk.

 

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8. Children’s Privacy (COPPA)

 

We do not knowingly collect information from children under 13 years of age.

 

If we learn that a child under 13 has provided information, we will delete it promptly. If you believe a child has provided personal data, contact us at support@kitchen52.com.

 

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9. Your Privacy Rights (United States)

 

U.S. privacy laws vary by state. Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request deletion of your information (subject to legal exceptions)

  • Opt out of marketing emails

  • Opt out of targeted advertising (if cookies are used)

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California Residents (CCPA/CPRA)

 

At present, Kitchen 52 Ltd does not meet the thresholds that require full compliance with the California Consumer Privacy Act (CCPA/CPRA). However, we voluntarily provide:

  • Right to Know what data we collect

  • Right to Request Deletion of your personal information

  • Right to Opt Out of Sale (we do not sell personal data)

 

If you are a California resident and wish to exercise these rights, contact us at support@kitchen52.com.

 

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10. Do‑Not‑Track Signals

 

We do not currently respond to web browser "Do Not Track" (DNT) signals. If standards change, we will update this Policy.

 

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11. Third‑Party Links

 

Our Website may contain links to third‑party websites. We are not responsible for their privacy practices or content.

 

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12. Updates to This Privacy Policy

 

We may update this Policy periodically. The "Last updated" date reflects the most recent changes. We may notify you of significant updates via email or by posting a notice on the Website.

 

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13. Contact Us

 

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

 

Kitchen 52 Ltd

Lytchett House

13 Freeland Park

Poole, Dorset BH16 6FA
United Kingdom

support@kitchen52.com

 

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14. Accessing, Updating, or Deleting Your Information

 

To request access to, correction of, or deletion of your information, please contact support@kitchen52.com. We will respond within a reasonable timeframe as required by U.S. privacy laws.

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